Water and Sewer

Water and Sewer

Water, sewer and residential garbage collection services are not billed with property taxes.

Residential utility bills are issued quarterly (4 times per year) in advance, with payment due by the end of the quarter.

Commercial utility bills are issued at the end of each quarter, with payment due by the end of the next quarter.

** if the Due Date falls on a weekend, payment is due on the last business day of that month

Frequently Asked Questions

Have something that hasn't been answered? Send questions to pwmgmt@northernrockies.ca

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Current Watering Stage

Household Water and Sewer Tips

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Residential Billing and Payment Cycle
QuarterService PeriodBilledDue Date**
Quarter 1January 1 - March 31First week of JanuaryMarch 31
Quarter 2April 1 - June 30First week of AprilJune 30
Quarter 3July 1 - September 30First week of JulySeptember 30
Quarter 4October 1 - December 31First week of OctoberDecember 31

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Commercial Billing and Payment Cycle
QuarterService PeriodBilled (Meter Read)Due Date**
Quarter 1January 1 - March 31First week of AprilJune 30
Quarter 2April 1 - June 30First week of JulySeptember 30
Quarter 3July 1 - September 30First week of OctoberDecember 31
Quarter 4October 1 - December 31First week of JanuaryMarch 31
 

How to make a payment

1. In person 

 We accept cash, cheque and Debit/Interac payments at Town Hall between the hours of 8:30am and 4:30pm Monday to Friday at 5319 50 Avenue | Fort Nelson

2. By mail

Mail your cheque with the payment stub to:

Northern Rockies Regional Municipality | Bag Service 399 | Fort Nelson, BC V0C 1R0

NOTE: Payments must be received at Town Hall on or before the due date printed on the notice/bill. Postmarks are NOT accepted as proof of payment.

3. Online banking

  1. Log into online banking with your financial institution's website. If you do not have online banking, contact your bank to set it up.
  2. Add Northern Rockies Regional Municipality as a payee.
  3. Add the account number located on your bill or invoice in the account number field.
  4. Make a payment as you would normally.
Type of accountAccount numberFormat
*Most systems do not require you to enter any decimal in the account number
TaxesUse your tax roll number9 digits
UtilitiesUse your utility account number11 digits
Accounts Receivable (Bulk water, Landfill, Business Licence)Use your Customer ID4-9 alphanumeric characters

NOTE: Banks can take two to three business days to process your online payment. Please keep this is mind if you are making a payment near the due date, especially for property tax and utility payments. If payments are received after the due date for taxes and utilities, penalties and interest will apply.

4.  NRRM Finance eServices

Manage all of your accounts in one place with NRRM Finance eServices.

View and pay your property taxes, utility billing and invoices online.

Payment by credit card only.

NOTE: 1% transaction fee for Recovery of Credit Card Fees will be added at the time of your payment.  This fee is used to offset credit card processing fees incurred.

Overdue Accounts

Payments must be received on or before the due date printed on the tax notice or utility bill.  Late payments are subject to 10% penalty.

Utility accounts with outstanding amounts at December 31 will have balances transferred to corresponding property tax account.  The amounts are then subject to provincially-determined rates for arrears.

Water and Sewer Frequently Asked Questions

Welcome to our Water and Sewer FAQ page. Here, you'll find essential information and resources related to your water and sewer services. Whether you're looking for answers about system maintenance, billing, or safety tips, we've got you covered. Our goal is to provide you with clear and helpful guidance to ensure a smooth experience with your water and sewer services.

Thank you for your support as we work together to manage our water resources wisely!

Have something that hasn't been answered? Send questions to pwmgmt@northernrockies.ca