What the NRRM does

General snow clearing activities take place within standard hours of operation (Monday-Friday 7:30-4:30).  In the event of a heavy or lengthy snowfall, our on-call procedure provides for snow removal services after hours and on weekends. When snow increases, so does the fleet. Crews focus on clearing Priority 1 areas being schools, the hospitals and core business areas and then move on to residential and industrial areas.  

Please be aware that our snow crews require your cooperation to keep our roads clear throughout the winter. We remind you to refrain from:

  • pushing snow from private driveways or parking lots on to the street or across the street
  • placing snow on boulevards at intersections
  • placing snow over sewer or manhole covers, water main valves or fire hydrants, or from
  • parking on streets and roads when the road needs clearing.

What is your Responsibility

Residents are responsible for clearing their own driveways of fallen snow, and snow that was left from road or sidewalk plows. Keeping driveways clear and shoveled helps to avoid windrows at the end of your driveway.

Applicable Bylaws - These requirements are enforced pursuant to Property Maintenance and Unsightly Premises Bylaw Section 3 and Traffic Control Bylaw Section 6.


Snow Removal and Other Winter Tips

Top 6 tips to prepare yourself for winter:

  1. Before a heavy snow fall, check the openings of your culvert and clear them of debris, sand and any material that may block the passage of rain or snow melt.
  2. Make sure any personal property (i.e. trailers, recreational vehicles, etc) are removed from boulevards, road ways and rights of ways as snow removal crews will be plowing and grading and will require a place to put the snow from the roads.
  3. Make sure any personal property installed in/around boulevards such as driveway trim, culvert trim/headwall, gardens or other items are clearly marked to ensure our equipment operators know that something is there under the snow. NRRM is not responsible for any damage to personal property installed on boulevards, but where possible can make efforts to avoid them if we know they are there. 
  4. As winter progresses, snow packs on our roads. When this snow pack accumulates, our graders will go out and scrape it off. This leaves large heavy chunks of snow in your driveway. Shortly following the grader, we will come by and clear this out of your driveway. We cannot clear your driveway as fast as the grader can clear the road, so there is some wait time, but will be done by end of that working day.

  5. Keeping your driveway clear and shoveled helps to avoid humps at the end of your driveway. Driving over freshly plowed snow at the end of your driveway, packs that snow down and creates these humps.

 Senior Snow Removal Program

The Senior Citizens Snow Removal Program is in place to assist seniors with the snow clearing of their driveways. The Public Works Department will remove snow from driveways of registrants over the age of 65 who lack snow clearing resources and live within NRRM urban road systems. Please note that snow removal will not take place until all other snow removal priorities for the NRRM have occurred including all streets, roads, parking lots, sidewalks and trails. For further details on the registrant requirements, please see the program Application Form.

Senior snow