Report a Concern

Report a Concern is a tool for residents to let us know easily about matters of safety, cleanliness, infrastructure and accessibility issues and general maintenance. Please complete the form below to report your issue.

NOTE: This online report form should only be used for NON-URGENT issues.

For URGENT Public Works issues occurring outside of 8:30 am - 4:30 pm or on weekends, please call:

Roads and Drainage: 250.774.2541 ext. 2191
Water and Sewer: 250.233.1170

Select the type of problem to report

Where is the problem located (nearest address/intersection or website address)?

Tell us about your experience.

Would you like staff to reply to your message?

Yes

If you would like us to contact you, please provide your name and contact information below - we will not use your information for any other purpose.

Name

Company

Phone