Northern Rockies Regional Municipality

COVID-19 Information for Residents


NRRM COVID-19 Updates

BC's Restart Plan

General Resources

Assistance Programs


NRRM Covid-19 Updates

2020 May 27: Property Tax Notices

2020 April 10: From the Mayor's Desk (video)

2020 March 31: From the Mayor's Desk

2020 March 28: Fly-in Fly-out Workers


Previous COVID-19 updates


BC's Restart Plan

Medical professionals speculate it could be 12 to 18 months before a vaccine is developed. Until then, the challenge for all British Columbians will be modifying our behaviour and protective measures cautiously to allow for greater interactions without putting the health of our loved ones, friends and neighbours at risk. B.C.’s restart will be a careful, step-by-step process to ensure all of our combined efforts and sacrifices are not squandered. BC's Restart Plan

Safety Resources for Business


General Resources


Please refer to official sources regarding the coronavirus, as misinformation has been circulating on social media.

↑ Back to Top ↑

Assistance Programs

Grocery Delivery for Seniors & Vulnerable Persons

Several local organizations have partnered with Fort Nelson IGA to provide weekly grocery delivery to seniors and at-risk residents, so that they can safely maintain isolation.

Canada Emergency Response Benefit (CERB)

The Canada Emergency Response Benefit is available to wage earners, contract workers and self-employed people in Canada who don't qualify for employment insurance (EI). It is also available to those who are still working, but are now earning less than $1,000 per month.

The application process for the CERB opened in early April, with individual income support payments amounting to about $2,000 a month. The benefits will be available for four months, for a maximum total of $8,000.

BC Emergency Benefit for Workers (BCEBW)

The benefit is a one-time, tax free payment of $1,000 to those "whose work has been affected by COVID-19." A statement from the province said most people who are eligible for the CERB will be eligible for the BC grant as well. Applicants must also have filed, or have agreed to file, a 2019 BC tax return and cannot be receiving provincial income assistance or disability assistance.

Climate Action Tax Credit

A one-time enhancement to the climate action tax credit will be paid in July 2020 for moderate to low-income families:

  • An adult will receive up to $218.00 (increased from $43.50)
  • A child will receive $64.00 (increased from $12.75)

Employment Insurance

Finance Minister Carole James has announced a $1,000 Emergency Benefit for Workers, which will be a one-time payment available to people who have been laid off, those who are sick or quarantined and those who've had to stay home to care for their children or sick family members.

The federal government waived the one-week waiting period for employment insurance for workers in imposed quarantine or who have been directed to self-isolate. The previous requirement of a medical certificate to access EI sickness benefits is also waived.

A new emergency care benefit of up to $900 every two weeks, for up to 15 weeks, will provide income support to workers, including the self-employed, who have to stay home and don't qualify for paid sick leave or employment insurance. 

Support for Income & Disability Assistance
If you are not receiving federal Employment Insurance (EI) or the Canada Emergency Response Benefit (CERB) and are on:
  • Income Assistance
  • Disability Assistance
  • Comforts Allowance
  • BC Senior's Supplement
You will automatically receive a $300 supplement on your cheques issued in April, May, and June. No action is required on your part.
  • If you are receiving federal EI or the CERB and receiving:
  • Income Assistance
  • Disability Assistance

You will not be eligible for the $300 supplement

CERB and EI are temporarily exempt, meaning they will have no effect on your regular Income Assistance or Disability Assistance.

Renters, Homeowners and People Experiencing Homelessness

Renters who have experienced loss of income can now apply for a new temporary rental supplement for the months of April, May and June. Households with no dependents are eligible for a rent rebate of $300 per month while households with dependents can claim $500 per month. For units with roommates, each tenant will be able to apply for the supplement.

BC Housing has temporarily suspended evictions of tenants in subsidized and affordable housing due to non-payment of rent


Aid for Post-Secondary Students

The federal government's Canada Emergency Student Benefit will pay $1,250 monthly to Canadian and permanent resident post-secondary students and graduates to make up for lost work and cut hours. This benefit is to be available from May to August 2020

The amount can increase to $1,750 for students with disabilities or who care for others.

Students who volunteer on COVID-19 response efforts will be rewarded through bursaries of up to $5,000 toward their education in the fall. Starting March 30, 2020, B.C. student loan payments are automatically frozen for six months.

Frontline Health and Social Service Workers

More than 250,000 eligible frontline workers will receive temporary pandemic pay, a lump-sum payment of about $4 per hour for a 16-week period, starting on March 15, 2020. Eligible workers will receive the payment directly through their employer and do not need to apply.


Children & Youth with Special Needs

Families who were deemed eligible to receive MCFD Children and Youth with Special Needs (CYSN) Family Support Services prior to June 15, 2020, can request the Emergency Relief Support Funding.

These families may request a direct payment of $225 per month, for up to three months, ending on Sept. 30.



Canada’s COVID-19 Economic Response Plan: Contains Federal programs to support individuals and businesses


↑ Back to Top ↑

Monthly Bills


BC Hydro  1 800 BCHYDRO (1 800 224 9376):

If you meet the eligibility criteria for both, you can apply for both the Customer Crisis Fund and the COVID-19 Relief Fund.

  • COVID-19 Relief Fund allows eligible residential customers who have experienced job loss to receive three months of free credit on their BC Hydro bill based on their average consumption. The COVID-19 Relief Fund also allows eligible small businesses that needed to close due to COVID-19 to have up to three months of electricity charges waived. BC Hydro COVID-19 Relief Fund Fact Sheet [PDF - 220 KB]
  • Customer Crisis Fund  Customers experiencing job loss, illness or lost wages due to COVID-19 can access grants up to $600 to pay their hydro bills through the Customer Crisis Fund
  • COVID-19 Customer Assistance Program for residential and commercial customers that are not eligible for our COVID-19 Relief Fund, the COVID-19 Customer Assistance Program is available which allows you to defer bill payments or arrange for flexible payment plans with no penalty.

Fortis BC  1-888-224-2710: 

  • At this time, no customer will be disconnected from the energy they need, whether it be natural gas, electricity or propane, due to financial hardship – regardless of the amount owing.
  • If you have a balance currently owing, you will not have to pay a late fee. This applies to homeowners, renters and small businesses.


Three temporary measures put in place to reduce expenses for BC motorists will be reversed

  • Fleet vehicle insurance will not be suspended.
  • The $30 insurance cancellation fees will not be waived.
  • Unlimited deliveries by drivers in non-delivery rate classes will not be allowed. Private passenger vehicles will still be permitted to make deliveries up to six days per month.
  • Customers whose Learner Driver’s Licences (class 5-8) expire during the pandemic, will not have to pay the fee for the first knowledge test once testing resumes. Customers will be able to book class 5 and 7 road tests online starting August 24.
  • Customers on a monthly payment plan who are facing financial challenges due to COVID-19 may defer their payment for up to 90 days with no penalty using the online resource tool. This includes fleets.

Northern Rockies Regional Municipality 250.774.2541

No late payment fees will be applied to water & sewer utility and accounts receivable billings as long as the state of emergency continues.



Permanent internet usage increases took effect on most popular internet packages on July 1, 2020. These changes make more permanent usage available in every community while respecting the capacity constraints of local network technologies. Visit to learn more.

↑ Back to Top ↑

Meta Navigation

Home | Latest News | Contact Us | Sitemap

April 20 mostly-cloudy 9.3°C