COVID-19 Information for Residents
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If you have questions about your health, call 8-1-1 at any time or speak with your health care provider.
Northern Health COVID-19 Virtual Clinic and Information Line: Dial: 1-844-645-7811 10 am to 10 pm daily (including weekends and statutory holidays)
Seniors can call 2-1-1 for information on support services
Province of BC COVID-19 Helpline (non-medical information): Dial 1-888-COVID19 Text: 1-604-660-2421 Service is available 7:30 am to 8:00 pm Pacific Time, 7 days a week and is available in more than 110 languages
BC Government: COVID-19 Provincial Support and Information
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Please refer to official sources for information regarding COVID19:
- BC Centre for Disease Control: COVID-19 Data
- BC's Response to COVID-19
- HealthLinkBC.ca
- Northern Health: Public exposures and outbreaks
- Provincial Health Officer Orders and Notices
Contents
Local Resources
- Birthday Fire Dept Drive-bys for children's birthdays: We know it's tough for the youngsters that aren't able to have birthday parties right now so for children 4-11 years and people with special needs, Northern Rockies Fire Rescue is available to help make it special anyway!
- Fort Nelson Food Bank: Operated by the Fort Nelson Aboriginal Friendship Society, the Food Bank is open on specified days for those in need. Call 250.774.2993 for more information.
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Grocery Delivery for Seniors & Vulnerable Persons: Several local organizations have partnered with Fort Nelson IGA to provide weekly grocery delivery to seniors and at-risk residents, so that they can safely maintain isolation.
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COVID-19 Local Business Updates: the Fort Nelson & District Chamber of Commerce is maintaining a page with information regarding local businesses.
Assistance Programs
COVID-19 Provincial and federal benefits
- Support for individuals and families
- Support for businesses, organizations, and industry
- Canada Recovery Benefit (CRB)
- BC Recovery Benefit
- Canada Recovery Caregiving Benefit (CRCB)
- Canada Recovery Sickness Benefit (CRSB)
Monthly Bills
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BC Hydro 1 800 BCHYDRO (1 800 224 9376): Customer Crisis Fund If you're a residential customer experiencing a temporary financial crisis, such as a loss of employment or benefit income, unanticipated medical expenses, or a death in the family and you've fallen behind on your BC Hydro bill, you may be eligible for a one-time grant payment up to $600 to avoid disconnection of your service. Customer Crisis Fund
All late payment fees for natural gas bills are waived. This means that if you have a balance currently owing, you will not have to pay a late fee. If you are facing financial difficulty, customer service is able to offer flexible payment solutions. Call : 1-888-224-2710 (Monday to Friday, 7 a.m. to 8 p.m.)
ICBC: Apply for a deferral using the online request form before 6pm on the business day before your payment is due.
Northern Rockies Regional Municipality 250.774.2541 No late payment fees will be applied to water & sewer utility and accounts receivable billings as long as the state of emergency continues.
Permanent internet usage increases took effect on most popular internet packages on July 1, 2020. These changes make more permanent usage available in every community while respecting the capacity constraints of local network technologies. Visit nwtel.ca/COVID to learn more. |
