Northern Rockies Regional Municipality

Emergency & Safety

Emergency Contacts

Please note the NRRM is transitioning to the use of a universal 9-1-1 emergency number. See 9-1-1 in the Northern Rockies for more information.

For other important emergency information, check out the sections below:

What Happens During an Emergency?

In the event of a major emergency in the Northern Rockies Regional Municipality, the Emergency Response Plan (ERP) and the Emergency Operations Centre (EOC) will be activated. The EOC is established in order to facilitate and manage coordinated response and recovery operations and to support emergency response personnel in the field. It is the EOC where coordination and decisions are facilitated, and where all official communications regarding the emergency will originate.

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Be Ready - Be Prepared!

Natural disasters and emergencies are not something we think about day-to-day, disasters such as interface wildfires, floods, earthquakes, power failures or severe storms can strike any community, including ours. It is up to all of us to be ready, and to be prepared.

While we do have a community Emergency Response Plan, no community is equipped is handle all the demands of a catastrophe. Help your community and your family by preparing yourself! Make sure everyone in your family knows what to do before, during and after an emergency.

If an emergency happens in our community, it may take emergency workers some time to reach you. You should be prepared to take of yourself and your family for a minimum of 72 hours.

Visit Get Prepared or Prepared BC to get more information about knowing the risks, making a plan, and what to include in your 72-hour emergency kit in the event of an emergency or evacuation.

Visit the links below to help you prepare:

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What Do I Need to Know in an Emergency?

Should the need arise to put any residents of the Municipality on notice for potential evacuation; the EOC will issue an Evacuation Alert. The NRRM EOC will use every means possible to communicate the alert including social media and radio. The alert will contain information regarding the emergency and the potential threat. It is during this time that families and residents should review their own personal emergency plans and touch base with friends and family members in the community to make sure everyone has a plan.

Should the EOC need to issue an evacuation order, full details of the emergency and the threat will be communicated along with instructions for the evacuation.  In the event of an evacuation order, routes and designated reception centres will be identified at that time. For those residents that have no other means such as friends or family they can rely on, our Emergency Response Plan has provisions to provide assistance to those who require it.

All emergency communications will be distributed by every means possible, but it is important to seek out credible sources of information so all residents can make informed decisions for the safety of their family.

For up-to-date information, flood alerts and public safety notices throughout B.C., visit EmergencyInfoBC or follow @EmergencyInfoBC on twitter.

We encourage all residents to take some time to sit down and talk to their family about making a family emergency plan. We can’t always prevent disasters from happening, but we can be prepared.

Learn what to do during an emergency and after an emergency.

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What if you Receive an Evacuation Alert?

An evacuation alert notice means that residents may be asked to leave their homes on very short notice and travel to identified reception centres. Plans are well-advanced in establishing several reception centres where temporary lodging and food services will be available.

Should residents be required to leave, detailed evacuation instructions will be provided directly to them by local emergency personnel.

In the meantime, residents should prepare by organizing an emergency supply kit with necessary medications, personal toiletries, change of clothing and personal and family documents.

Residents are advised to listen to local radio for more up-to-date information and instructions.

For up-to-date information, flood alerts and public safety notices, visit

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What if you Receive an Evacuation Order?

If local authorities ask you to leave your home, they have a good reason to make this request, and you should heed their advice immediately.

Listen to your radio and follow the instructions of local emergency officials, keeping these simple tips in mind.

  • Wear long-sleeved shirts, long pants and sturdy shoes so you can be protected as much as possible.
  • Take your emergency supplies kit.
  • Lock your home.
  • Take a cellular telephone if you have one.
  • Collect family members or go to the place designated in your family plan as a meeting place.
  • Use travel routes specified by local authorities. Don't use shortcuts because certain areas may be impassable or dangerous.
  • Stay away from downed power lines.
  • If you go to an evacuation centre, sign up with the registration desk so you can be contacted or reunited with your family and loved ones.
  • Contact your out-of-area emergency contact (identified in your personal emergency plan) to let them know what has happened, that you are ok and how to contact you. Alert them to any separated family members.
  • Listen to local or provincial/territorial authorities for the most accurate information about an event in your area. Staying tuned to local radio and following their instructions is your safest choice.

If you're sure you have time:

  • Call or e-mail your family contact to tell them where you are going and when you expect to arrive.
  • Plan to take your pets with you; do not leave them behind. Because pets are not permitted in public shelters, follow your plan to go to a relative or friend's home, or find a "pet-friendly" hotel.
  • If instructed to do so, shut off water and electricity before leaving. Leave natural gas service 'on' unless local officials advise you otherwise. You may need gas for heating and cooking. You might need to contact your utility company to restore gas service/reconnect appliances in your home once it's been turned off and in a disaster situation, it could take weeks for a professional to respond.

Click here for more information on how to prepare for and respond to regional hazards and risks in British Columbia specific to your area (avalanches, floods, etc).

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Community Wildfire Protection

The BC Wildfire Service encourages everyone to  take simple steps to reduce the impact of wildfire. The time to reduce the threat of wildfire is now, not when a fire is at your doorstep. Be proactive, be practical, and be FireSmart. 


For more information, check out the BC Firesmart webpage.

The Northern Rockies also has Community Wildfire Protection Plan which:

  • Identifies the risk areas within the proposed plan boundaries in the vicinity of Fort Nelson for interface fires.
  • Identifies risks of wildland interface fires within and adjacent to Fort Nelson.
  • Develops strategies to reduce the risk of wildfire to homes, other infrastructure in the core community and the rural community surrounding Fort Nelson, and
  • Outlines an action plan to implement the identified measures.

You can check out the plan below.

NRRM Community Wildfire Protection Plan

And always remember to follow any fire bans or restrictions set out by the BC Wildfire Service, to limit the number of wildfires started in our region.

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Other Useful Links and Documents

For other useful links  please check out our Online Resources Page.

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